You will be Audited

Sounds like a title for a doomsday licensing movie… however besides the dramatic title it is very certain that if you are an organization using software, specially from the usual suspects: Microsoft. Adobe, Oracle, IBM… you will be audited!!!

Is written on the terms and conditions you may have not read when deploying the software, or on the contract the reseller provided you to sign. And as a practice to ensure compliance the software vendors periodically will request from you licensing information to make sure everything is alright.

Now… to fall in non-compliance situations is very easy:

  • Many software vendors don’t restrict the use of software to avoid misuse.
  • Many organizations don’t track licensing use and compliance with Software Asset Management Tools
  • Licensing rights, terms and conditions are subject to change, and they change often!.

For this reason through AMTRA Solutions and its partners, plus this blog I will start a campaign of awareness and practical examples plus Q&A to help you be prepared and ready with the information gathered from my experience. I consider that a “fair trial” has to be performed when all parties had fully knowledge of consequences and clear understanding of complexities. Stay tuned for more content and invitations to listen and see coming up.

Cheers

The Licensing Guru: Josef Hans Lara

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Audited!!!! the balanced role of the licensing professional

Audited!!!! the balanced role of the licensing professional.

As a non regulated profession you find many types of licensing professionals, read my previous blog Types of licensing Professionals

Time and time again I have been engaged to consult on an audit that is requested right after another licensing professional involvement, specially from a vendor. Audits made on the suspicion of non compliance are normal these days when more software vendors are fishing for dollars disrupting with inquiries even the smallest of the companies.

It may not be the licensed professional fault at all that a company gets audited, however certain good practices can be established upfront:

  • The clarity of commitment to represent a costumer or a vendor
  • The clarity before  the customer and vendor to find the right solution
  • The explanation of duality of representation when exists.

The reality is that a narrowed minded vision on a licensing professional can harm as the advice should not be bias to certain goals, and it is key to establish trust and reputation in order to succeed and provide the right solution and advice to an end user costumer as well as the vendor.

Vendors should also understand that independent licensing professionals also work in the partner ecosystem and the best solution for their customers is the ultimate goal.

Specially the duality of representation is common in licensing engagements. A clear understanding on dual representation should be upfront and explained to the customer. I was reading a dual representation document that could help on this kind of situations, taken from real estate example that i edited as if it was for a licensing exercise:

“With regard to client confidences, each of you (Vendor and customer) should realize that the licensing professional cannot keep
information confidential between you, since the licensing professional is serving both of you. Therefore, by
requesting dual representation, each of you is authorizing the licensing professional to reveal each of your
licensing information, contents of documents and other disclosures and information to
the other.
After considering these factors, each of you must decide whether the licensing professional will continue to
represent both of you in connection with your licensing exercise planning, renewal or audit and related matters. If in the future
either of you wishes to have the advice of a separate licensing professional, you can do so.”

I think we apply the old rule that the costumer is always right…, (plus presumption of innocence, ) and regardless of being in two sides of the coin a licensing professional can dedicate the talent to the client with a balance for the vendor if has the right approach for both.

 

Office for Home & Student cannot be used in a Business

Office for Home cannot be used in a Business
the Terms and Conditions are clear, and with the upcoming release of Office 13 that will surely have a free upgrade path buying a PC in the next month or so some businesses may delay pc purchase
Volume Licensing with Software Assurance will grant the upgrade right for businesses.
I recommend a quick read to the following blog

 

Home and Business edition has no limit of users but cannot enjoy Volume Licensing rights for imaging for example.

Be careful with what you buy
http://blogs.msdn.com/b/mssmallbiz/archive/2008/12/01/9160762.aspx

Windows 8 Release, High Expectations, Not Vista.

Windows 8 on the big screen!

Windows 8 Release, High expectations, not Vista

Twitter users can be deceiving, is a global conversation anyways so you get every kind of opinion and that is the beauty of it.

Now, if we are rational about Windows 8 release what kind of things we can expect from Microsoft windows 8 release?

  • That is not Vista: so there will be no push for getting out of Windows 7 as soon as possible, like Vista tried with XP
  • That is multi device, built for the new OS demand, tablet/phone/pc
  • That is made to gain the hearts and minds of consumers more than IT professionals: because the home use is dictating and will dictate IT needs in organizations with the millennial generation

So with this things in mind better or worse than Android or iOS one things is certain, windows 8 brings the modernization of Microsoft to copy best practices from competitors such as Apple and the ipad device, as Microsoft is releasing their first tablet the “Surface”.

Where the power relies is on the integration of applications that are made for windows by Microsoft itself. It is the great integration of applications that will make windows8 successful towards others, and it will gain momentum in the corporate world first.

Yes the tile format offers a different approach to the user and may be likeable or not, I have no doubt it will be criticize however I think that is for Microsoft a step in the right direction

I would like to notice that the license is available in the usual channels and also in the Intune subscription, this interesting move makes me wonder how “device free” this is becoming, is a shift on licensing mentality that I welcome as will bring more possibilities to the market