Office 365 is offered to Microsoft customers with an Enterprise Agreement (EA) as a subscription add-on, now offering the ability to use a “bridge CAL” to transition the use of Microsoft Cloud.
The complexities of changes on the licensing Customer Price Sheet, amendments and exceptions is going to be a very significant subject for existing EAs. Customers need to carefully understand the service delivery of Cloud, security liability and data recovery protection, to build the terms and conditions appropriately.
One example could be the initiative to license Office Pro Plus for Office 365 on an EA. Today there is no information to validate the use of VLKs (Volume Licensing Keys) for product activation on Citrix or Remote Desktop Services environments. The rights of use are there but not how to deliver it.
Another careful consideration to add to terms and conditions is the Kiosk License, to also include shared mailbox features, to allow continuing practices by users while re-educating them to use SharePoint if necessary.
For the Enterprise it is necessary a careful consideration of terms, definition and delivery practices. It may be a good moment to adventure yourself into discussions with Microsoft to accommodate your EA needs to your use of the Cloud and build with Microsoft the necessary processes to effectively go Cloud.
Ultimately I am hoping Microsoft licensing will understand and accommodate real technical delivery soon in the Office 365 service delivery details to mitigate concerns.